Terms And Conditions

Terms and Conditions of Use of Mercado

  1. User Registration: To use our platform, you must register by providing truthful and updated information. You are responsible for maintaining the confidentiality of your account and password. Any activity conducted from your account will be your responsibility.

  2. Platform Use: Mercado allows you to buy and sell products securely. You must use the platform in accordance with applicable laws and our policies. The use of the platform for illegal, fraudulent, or rights-infringing activities is prohibited.

  3. Payments and Transactions: All transactions are processed securely through our systems. Mercado is not responsible for issues arising from payments made outside the platform. Ensure you follow our guidelines to guarantee the security of your transactions.

  4. Shipping and Deliveries: Sellers are responsible for shipping products in the agreed time and manner. Mercado provides tools to facilitate shipment tracking and ensure products reach their destination safely and on time.

  5. Return Policy: Buyers have the right to return products under certain conditions. Please refer to our return policy for details on timelines and procedures. It is important that returned products are in the same condition as received.

  6. Privacy and Security: We are committed to protecting your personal information. Please refer to our privacy policy to understand how we handle and protect your data. We use advanced security measures to ensure the confidentiality and integrity of your information.

  7. Liability: Mercado is not responsible for products sold by third parties. Any disputes must be resolved between the buyer and the seller. However, we offer support to mediate conflicts and ensure a fair resolution.

  8. Intellectual Property: All content, trademarks, logos, and other intellectual property elements on the platform are the property of Mercado or their respective owners. The use of these elements without prior authorization is not permitted.

  9. Modifications: We reserve the right to modify these terms at any time. We will notify you of significant changes through the platform. It is your responsibility to periodically review the updated terms.

  10. Suspension and Termination: Mercado reserves the right to suspend or terminate your account in case of non-compliance with these terms or any activity deemed harmful to the platform or its users.

  11. Contact: For any inquiries, issues, or suggestions, you can contact us through our customer service. We are here to help and ensure you have the best experience possible